Privacy Policy

ShopSavee MArketing Sdn Bhd (“ShopSavee,” “our,” “we,” or “us”) owns and operates the website ( (“Site”). This Privacy Policy (“Privacy Policy”) applies to your use of our Site. Please read our Terms of Use at our Site which describes the terms of use of our Site, so you understand your use of our Site.

1. Information We Collect

ShopSavee receives or collects information when we operate and provide our Site, including when you access or use our Site. For avoidance of doubt, the collection of information does not extend to your access or use of any links on our Site that redirects you to the log in portal of our products and/or services or to any third party websites wherein such portal or third party sites will have its own terms and policies governing the collection of information.

2. Information You Provide

You provide your data personal information including but not limited to your name, email address and current mobile phone number as well as with information related to your use of our Site through our Site’s feature so we can provide you with customer support. You confirm you are authorised to provide us such information and you expressly acknowledge, agree and give consent to that in order to allow us to provide our customer support.

3. Request of Information

You hereby expressly agree and acknowledge that we may request for any information related to the use of our Site from you as reasonably required to help us operate, provide, improve, understand, customise, support, and market our Site as well as to comply with the relevant law and regulations and upon such requests being made you shall provide all the necessary information without withholding any information.

4. Information Others Provide About You (Third-Party Information)

We receive information other people provide us, which may include information about you. For example, when we are unable to reach you personally at your provided contact, the recipient of our calls may provide other alternative to your given phone number to enable us to contact you.

5. Automatically Collected Information

In order to constantly improve the performance of our Site, we may automatically collect and store the following types of information about your computer and your visit:

  1. Usage and Log Information – We collect service-related, diagnostic, and performance information. This includes log files, and diagnostic, crash, website, and performance logs and reports.
  2. Device and Connection Information – We collect device-specific information when you access or use of our Site. This includes information such as hardware model, operating system information, browser information, internet protocol (IP) address, mobile network information and device identifiers.
  3. Cookies – We use cookies to operate and provide our Site. This technology allow us to gather information on the use of our Site including the tracking of user’s behaviour in assessing the Site for statistical purposes which helps us to improve your overall experiences, to offer you our and/or third party future products and services that may be of interest to you, understand how our Site is being used, and customise our Site.

6. How We Use Information

We use all the information we have to help us operate, provide, improve, understand, customise, support, and market our Site which shall include the following:

  1. to communicate with you, including to respond to your queries and requests;
  2. to improve our products or services;
  3. to inform you of promotions, offers, surveys, events, products and services, which may be of interest to you;
  4. to conduct marketing research, user profile and statistical analysis;
  5. to customise your online experience and enhance your current and future visits to the Site and customer experience with us;
  6. to diagnose and resolve any problems with the Site;
  7. to comply with law, the requests of law enforcement and regulatory officials, or orders of court;
  8. to enforce our legal rights and remedies; or
  9. for such other purposes notified to you on or before collection or use of the data.

7. Disclosure of your Personal Information

As a part of helping us to operate, provide, improve, understand, customise, support, and market our Site, we may be required or need to disclose information about you that are in our possession by virtue of Paragraphs 1 to 5 above, to the following third parties:

  • companies and/or organisations that act as our agents, affiliates, etc.;
  • companies and/or organisations that assist us in processing and/or otherwise fulfilling services that you have requested;
  • your advisers (including but not limited to accountants, auditors, lawyers, financial advisers or other professional advisers) where authorised by you;
  • any other person notified by you as authorised to give instructions or to acquire information about the services on your behalf; and
  • any person connected to the enforcement or preservation of any of our rights under your agreement(s) with us,

subject at all times to any laws (including regulations, guidelines and/or obligations) applicable to us (whether in or outside Malaysia). The aforementioned third parties may in some instances be located outside of Malaysia.

We will otherwise treat your personal information as private and confidential and will not disclose your information to anyone outside our organisation except:

  • where you have given permission;
  • where we are required or permitted to do so by the applicable law or regulations;
  • where required or authorised by any order of court, tribunal or authority, whether governmental or quasi-governmental with jurisdiction us;
  • where we may transfer rights and obligations pursuant to our agreement(s) with you; and/or
  • where we are required to meet our obligations to any relevant regulatory authority (whether in or outside Malaysia).

8. Assignment, Change Of Control, And Transfer

All of our rights and obligations under our Privacy Policy are freely assignable by us to any of our affiliates, in connection with a merger, acquisition, restructuring, or sale of assets, or by operation of law or otherwise, and we may transfer your information to any of our affiliates, successor entities, or new owner.

9. Retention Of Your Personal Information

We will retain your personal information in compliance with this Privacy Notice and/or the terms and conditions of your agreement(s) with us for the duration of your relationship with us, for such period as may be necessary in compliance with all necessary guidelines or as may be deemed necessary, where otherwise required by the law and/or where required by our internal policies.

10. Your Rights To Access And Correct Personal Information

Where you wish to have access to your personal information in our possession, or where you are of the opinion that such personal information held by us is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us via marketing@shopsavee.come. Kindly take note that we may imposed a prescribed fee for your access request. Please note that we may refuse your access and/or correction to your personal information in certain situations permitted under the law

11. Updates to our Privacy Policy

We may, from time to time amend or update our Privacy Policy. Your continued use of our Site confirms your acceptance of our Privacy Policy, as amended. If you do not agree to our Privacy Policy, as amended, you must stop using our Site. It shall solely be your responsibility to review our Privacy Policy from time to time and we shall not be liable to you in whatsoever manner in the event of your failure to review our Privacy Policy periodically put you in any risk or damage whatsoever.